University Presidential Search: A Jesuit School Looks to a Lay Leader

Marquette University was prepared to set a historic precedent in its recent search for a new president – so much so that it even altered its bylaws beforehand in expectation it might hire lay leadership for the first time. For over a century, only Jesuit priests served in the role of university president at the Milwaukee-based Catholic school. Dennis Barden, a senior partner at Witt/Kieffer who led the…



The Chief Ambulatory Officer Climbs the Executive Ladder

In the healthcare industry, ambulatory care is hot. Health plans are encouraging patients to seek non-acute services, health systems are beefing up outpatient staff and offerings, while consumers themselves are more savvy shoppers in terms of where they get the most bang for their healthcare bucks.

It’s a seismic market shift, believes Witt/Kieffer consultant Jason Petros, writing on the Executive Insight website recently. “Ambulatory care can…



Recruiting and Retaining Millennials: A Good Challenge to Have

There’s no shortage of negative stereotypes for Generation Y (aka millennials), from lazy to vain to entitled. But stereotypes may be a handicap to employers, not to millennials, and could prevent organizations from investing fully in a generation that is tech-savvy, educated, and socially conscious, according to Pew Research.

Witt/Kieffer consultant Michelle Lee is tuned into the strengths of millennials: “I…



Healthcare Chief Experience Officers: One Goal, Different Blueprints

Give people the same challenge and they can each come up with different solutions. This is the case with an emerging executive role in healthcare, the Chief Experience Officer (CXO or, in some organizations, the Chief Patient Experience Officer). The challenge for those in the role is the enterprise’s broad mission: to provide extraordinary patient care. But with so expansive a goal and no true predecessors to learn from, CXOs find themselves – along…



Will Managed Care Leadership Need a New Mentality?

Thousands of jobs are being added to the healthcare sector each month. That’s good news for the economy and the future of healthcare, but the job influx and reasons behind it have created industry-wide challenges—or opportunities, depending on your perspective.

This is especially true in the managed care arena, says Steve Kratz, senior partner and head of Witt/Kieffer’s Managed Care practice. Writing in August’s issue of Managed Care Outlook – “How Managed Care Leaders…



College and University Presidents: Bring on the Revolution

Where is academia headed and what are the implications for leadership? Many people are asking these questions and perhaps the most insightful answers will come from college and university presidents themselves. With that in mind, three Witt/Kieffer executive search consultants recently held confidential, one-on-one conversations with 14 sitting college and university presidents about the future of their industry.

Reinventing-Leadership-Higher-EducationThe discussions revealed trepidation that the “business model”…