Although today’s healthcare organizations have well-developed talent management practices, few have an in-depth understanding of the return on investment these practices provide. To better gauge this ROI, Witt/Kieffer has supported the work of Pepperdine University professor Kevin Groves, Ph.D., who recently conducted a comprehensive survey of senior HR officers and other industry executives in charge of talent management within their organizations.
Dr. Groves’ work explores and draws conclusions regarding several critical issues:
- There is a strong connection between good talent management and organizational performance.
- Specific talent management success factors are indicative of high-performing hospitals and health systems.
- Relationships can be found between these success factors and key workforce metrics such as turnover and diversity.
The research supports a variety of progressive approaches for developing a talent management strategy to meet the needs of today’s healthcare environment. The Executive Summary of Dr. Groves’ work—Success Factors in Healthcare Talent Management—captures the main findings, while the full 42-page report provides a much more comprehensive and granular view.
The key takeaway: Good talent management practices do indeed make a difference in healthcare.
By Paul Thomas, Witt/Kieffer Senior Writer (@PaulWThomas)