The Chief Health Information Officer (CHIO)

By Hillary Ross

The modern healthcare system continues to evolve, bringing accompanying change in the roles of healthcare leaders. One notable addition is the emergence of the Chief Health Information Officer (CHIO)—encompassing the technology and operational focus of the Chief Medical Information Officer (CMIO) with a broader skill set and talent for strategy, transformation, and leadership.  Like the CMIO, the CHIO may still be the liaison between the clinical…



Revenue Cycle Management: New Leaders Need a Broad Skillset

By David Boggs

The evolving role of the revenue cycle management leader—from billing and collections to a much broader, more strategic view of the revenue cycle—has necessitated a shift in position title. Traditionally carrying a director-level title, these positions are moving to the Vice President level in an effort to recruit RCM leaders better positioned to positively influence the organization’s overall financial and market success.

Though I still see…



3 Ways a CDO Can Help a Hospital Workforce

By Oliver Tomlin

We are living in a world of diverse backgrounds, opinions, beliefs and values. The workplace is no exception. Traditionally, it has been the job of human resources executives to maintain a safe and respectful workplace for all employees and ensure diversity and inclusion. However, it is becoming clear that executives with specialized training are more adept at improving workplace relations among different types of people,…



Make Way for the Chief Behavioral Health Officer

By James U. King, III

“Keeping a population healthy means keeping them healthy physically, mentally and, frankly, socially,” former AHA president Rich Umbdenstock has written. I think that’s a keen observation, and AHA is part of a movement to ensure better integration of physical and mental health care within communities as a means of fostering society’s overall wellness.

From the provider perspective, there is a clear connection between…



Anticipating Healthcare Executive Transitions

By Andrew Chastain

executive-succession_and_transition_in_healthcare_cover-2There’s a saying that goes, “May you live in interesting times.” These are certainly interesting times in healthcare. The changes happening today toward new models of care will impact the way that healthcare organizations define themselves and carry out their missions for decades to come.

Change is good but an…



AHA 24th Annual Leadership Summit: Diverse Angles

By Meeta Gandhi

Part 2 of a two-part series; read Part 1 here.

On the second day of the AHA Annual Leadership Summit, I attended the track, “Equity of Care: Essential to Improved Quality and Lower Costs,” where Mr. Tomás Leon, President and CEO of the Institute for…



AHA 24th Annual Leadership Summit: Pat Riley on Winning and Learning

By Meeta Gandhi

As an early careerist, having the opportunity to attend the American Hospital Association’s 24th Annual Leadership Summit was nothing short of exhilarating. This was my first experience attending a healthcare conference of this magnitude. As an intern in AHA’s Institute for Diversity’s Summer Enrichment Program, it was an opportunity to network with 13 peers who had been selected to attend,…



Onboarding Sets the Stage for CEO Success

By Paul Bohne

In 2015, CEO turnover at the largest companies in the world was at an all time high. Why? These are volatile times across industries, of course. And there can be many specific explanations for CEO exits, including failure to establish partnerships with the board or colleagues, to establish a cultural fit, or to understand the requirements of the role. And some…



From Military to Civilian: Healthcare Executives Describe Challenges

“I’m not sure many leaders understand the wonderful perspective, experiences and leadership qualities that veterans bring to an organization.”

Veterans ThumbThe comment above comes from a new Witt/Kieffer report, “Answering the Call: Veterans as Civilian Healthcare Leaders.” The report draws insights from a Witt/Kieffer survey of veterans currently in civilian healthcare leadership positions. What makes the report a compelling read is the thoughtfulness of the comments from respondents and their…



Health Conversion Foundations: How (and When) to Slice the Pie?

By Wayne Luke

Health conversion foundations are not new to healthcare but they are increasingly a by-product of the current era of mergers and acquisitions. These foundations are created to ensure that proceeds from the sale of nonprofit healthcare entities to for-profit organizations are funnelled into core community needs.

What is usually a significant initial endowment for a new foundation can present dilemmas for its leaders and board: How do we spend the money? How much now, how much later?…