5 Healthcare Trends for 2015 . . . and Their Implications for Leaders

By Andrew Chastain

2015Healthcare is our firm’s most mature and largest practice area, and we take pride in having our ear to the ground in the industry and having a keen intuition about what’s ahead. While there are a great many trends shaping healthcare, the five below are those that I believe will significantly impact the sector in the coming year. They’ll also greatly…



2014 Up & Comers: Healthcare Leaders Committed to Community

up and comers official logo

Fearless, innovative, and civic-minded. These are the traits that distinguish this year’s class of Modern Healthcare Up & Comers, says Andrew Chastain in his introduction to this year’s awards coverage.

These also happen to be characteristics of millennials, Chastain notes, the…



The Chief Ambulatory Officer Climbs the Executive Ladder

In the healthcare industry, ambulatory care is hot. Health plans are encouraging patients to seek non-acute services, health systems are beefing up outpatient staff and offerings, while consumers themselves are more savvy shoppers in terms of where they get the most bang for their healthcare bucks.

It’s a seismic market shift, believes Witt/Kieffer consultant Jason Petros, writing on the Executive Insight website recently. “Ambulatory care can no longer be thought of…



Recruiting and Retaining Millennials: A Good Challenge to Have

There’s no shortage of negative stereotypes for Generation Y (aka millennials), from lazy to vain to entitled. But stereotypes may be a handicap to employers, not to millennials, and could prevent organizations from investing fully in a generation that is tech-savvy, educated, and socially conscious, according to Pew Research.

Witt/Kieffer consultant Michelle Lee is tuned into the strengths of millennials: “I find them to be quite engaged…



Healthcare Chief Experience Officers: One Goal, Different Blueprints

Give people the same challenge and they can each come up with different solutions. This is the case with an emerging executive role in healthcare, the Chief Experience Officer (CXO or, in some organizations, the Chief Patient Experience Officer). The challenge for those in the role is the enterprise’s broad mission: to provide extraordinary patient care. But with so expansive a goal and no true predecessors to learn from, CXOs find themselves – along with their organizations – developing…



Will Managed Care Leadership Need a New Mentality?

Thousands of jobs are being added to the healthcare sector each month. That’s good news for the economy and the future of healthcare, but the job influx and reasons behind it have created industry-wide challenges—or opportunities, depending on your perspective.

This is especially true in the managed care arena, says Steve Kratz, senior partner and head of Witt/Kieffer’s Managed Care practice. Writing in August’s issue of Managed Care Outlook – “How Managed Care Leaders Can Cope with Growth and…



Search Committee Best Practices: Navigating the 10 Stages of a Recruitment

By Michael R. Raddatz, Jr.

During a leadership recruitment, every search committee goes through a process of learning and growth. This is particularly true if the members of the committee don’t know each other well or haven’t had previous experience serving on such a committee. What follows is an overview of sequential stages that search committees can often experience as the recruiting process unfolds. Knowing this typical progression helps a committee to understand…



What Makes Catholic Healthcare Leadership Special

Witt/Kieffer Senior Partner Donna Padilla has worked with countless Catholic healthcare organizations to support their leadership needs. (And she and colleagues are on site in Chicago this week for the annual Catholic Health Assembly, learning more about these needs.) Catholic hospitals and providers are dealing with the same market reforms as other organizations, and yet their challenges and goals remain unique. In the interview below,

The Healthcare Chief Strategy Officer: A Future-Focused Executive

In healthcare, high-level strategy has traditionally been the domain of the CEO, with support from the board and outside consultants. That’s no longer true in many organizations, which are introducing the Chief Strategy Officer role to the C-suite as a means of best positioning for the future.

“Sound strategy begets survival” in healthcare today, say Rachel Polhemus Witt/Kieffer and Jim Gauss. Thus, “the…



For Healthcare CEOs, Times of Turmoil and Turnover

Healthcare CEO turnover is at an all-time high—20 percent in 2013, as compared to a historical average around 15 percent, according to the American College of Healthcare Executives (ACHE). This isn’t necessarily a bad thing, says Witt/Kieffer senior partner Donna Padilla, speaking recently to Deanna Pogorelc of MedCity News, but does suggest a general turmoil and transformation taking place across the industry.